Create and update OTRS tickets from Centreon, Nagios, the command-line, or other monitoring tools.
See the Wiki tab for Centreon / Nagios and OTRS configuration notes, along with sample outputs for ticket creation and updates.
You can view the original release announcement, and leave comments or suggestions, on the author"s blog page.
SHOW FULL COLUMNS FROM `jrk_downrecords` [ RunTime:0.002599s ]
SELECT `a`.`aid`,`a`.`title`,`a`.`create_time`,`m`.`username` FROM `jrk_downrecords` `a` INNER JOIN `jrk_member` `m` ON `a`.`uid`=`m`.`id` WHERE `a`.`status` = 1 GROUP BY `a`.`aid` ORDER BY `a`.`create_time` DESC LIMIT 10 [ RunTime:0.107962s ]
SHOW FULL COLUMNS FROM `jrk_tagrecords` [ RunTime:0.002105s ]
SELECT * FROM `jrk_tagrecords` WHERE `status` = 1 ORDER BY `num` DESC LIMIT 20 [ RunTime:0.002385s ]
SHOW FULL COLUMNS FROM `jrk_member` [ RunTime:0.002307s ]
SELECT `id`,`username`,`userhead`,`usertime` FROM `jrk_member` WHERE `status` = 1 ORDER BY `usertime` DESC LIMIT 10 [ RunTime:0.003713s ]
SHOW FULL COLUMNS FROM `jrk_searchrecords` [ RunTime:0.002234s ]
SELECT * FROM `jrk_searchrecords` WHERE `status` = 1 ORDER BY `num` DESC LIMIT 5 [ RunTime:0.004413s ]
SELECT aid,title,count(aid) as c FROM `jrk_downrecords` GROUP BY `aid` ORDER BY `c` DESC LIMIT 10 [ RunTime:0.019504s ]
SHOW FULL COLUMNS FROM `jrk_articles` [ RunTime:0.002595s ]
UPDATE `jrk_articles` SET `hits` = 1 WHERE `id` = 193189 [ RunTime:0.001143s ]